go77 Casino & Sportsbook Data Care

This page describes what we collect when you use go77 and how we keep that data protected. We at go77 handle your personal information — email, identity documents, payment details, and account activity — with encryption and secure storage practices. Our commitment is to be transparent about what we collect, why we collect it, and who has access to it.

We operate across multiple jurisdictions where local law permits. Our servers may sit outside your jurisdiction, but we comply with data protection standards applicable to our operating regions. You have rights over your data: you can request access, correction, or deletion subject to legal and operational requirements.

Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law.

What we collect on go77

We at go77 collect the following data when you create an account and use our platform:

Account informationemail address, password (hashed), full legal name, date of birth, phone number.
Identity verificationgovernment-issued ID number, ID photo, and any additional documents we request during KYC review.
Payment detailspayment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet account details), deposit and withdrawal history, transaction amounts and timestamps.
Account activitybets placed, games played, session duration, account balance, login timestamps, IP address, device type, browser information.
Communicationemails you send to our support team, in-app messages, and any feedback or complaints you submit.

We do not collect your password in plaintext; we hash it immediately upon entry. We do not store full payment card numbers; we store only the last four digits and payment method type. We collect your IP address and device information to detect fraud and unauthorized access.

How we use your data on go77

We at go77 use your data for the following purposes:

Account management: We use your email and identity information to verify your account, process deposits and withdrawals, and manage your balance.
Compliance: We use KYC data to verify your identity, prevent fraud, and comply with anti-money-laundering regulations.
Security: We use IP address and device data to detect suspicious login attempts, unauthorized access, and account takeover risks.
Support: We use your communication history to respond to support requests and resolve account issues.
Analytics: We analyze aggregated, anonymized activity data to improve our platform and understand user behaviour patterns.

We do not use your data for marketing or promotional purposes without your explicit consent. We do not sell your personal data to third parties.

We at go77 encrypt your data in transit and at rest. Your identity documents are stored separately from your account credentials.

go77 Data Security Team

Third-party processors and data sharing

We at go77 share your data with third parties only when necessary to provide our services or comply with law:

Payment processorsWe share payment method and transaction data with mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment to process your deposits and withdrawals.
Identity verification providersWe may share your ID information with third-party KYC services to verify your identity.
Hosting and infrastructureOur servers are hosted by third-party cloud providers; your data is encrypted before storage.
Legal and regulatory authoritiesWe may disclose your data if required by law, court order, or government request.

We do not share your data with marketing partners, data brokers, or any other third parties without your consent. All third-party processors are bound by confidentiality agreements and data protection standards.

Data retention and your rights on go77

We at go77 retain your data for as long as your account is active and for a period after closure to comply with legal and regulatory requirements. Identity verification documents are retained for at least five years. Transaction records are retained for at least seven years for audit and compliance purposes.

You have the following rights over your data:

AccessYou can request a copy of all personal data we hold about you.
CorrectionYou can request that we correct inaccurate or incomplete data.
DeletionYou can request deletion of your data, subject to legal and operational requirements (e.g., we may retain transaction records for compliance).
PortabilityYou can request that we provide your data in a portable format.

To exercise these rights, contact our support team with your request. We will respond within a reasonable timeframe, typically within 30 days.

Cookies and tracking on go77

We at go77 use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze platform usage. Cookies are small files stored on your device; they do not contain personal information but may contain a session token that links to your account.

We use the following types of cookies:

Essential cookiesRequired for login, account security, and platform functionality.
Analytics cookiesUsed to understand how users interact with our platform; data is anonymized and aggregated.
Preference cookiesUsed to remember your language, theme, and other settings.

You can disable cookies in your browser settings, but this may affect platform functionality. We do not use third-party tracking pixels or cross-site tracking.

Data security and encryption

We at go77 use industry-standard encryption and security practices to protect your data:

All connections to go77 use SSL/TLS encryption (HTTPS).
Passwords are hashed using secure algorithms; we never store plaintext passwords.
Identity documents are encrypted and stored on secured servers.
Payment information is encrypted and processed through secure payment gateways.
Our servers are protected by firewalls, intrusion detection, and regular security audits.

While we implement strong security measures, no system is completely immune to breach. If we detect unauthorized access or data compromise, we will notify affected users and relevant authorities as required by law.

International data transfers

We at go77 operate across multiple jurisdictions. Your data may be transferred to, stored in, or processed in countries outside your jurisdiction. These countries may have different data protection laws than your home country. By using go77, you consent to such transfers. We ensure that all transfers comply with applicable data protection standards and are protected by encryption.

Contact and data requests

If you have questions about our privacy practices, wish to exercise your data rights, or suspect a data breach, contact our support team. We will respond to your inquiry within a reasonable timeframe. You can also file a complaint with your local data protection authority if you believe we have violated your rights.

Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law.

Related policies

Legal